Shipping policy

SHIPPING & DELIVERY POLICY

Welcome to HANUMANT. We are committed to delivering your orders accurately, in good condition, and always on time. Please read our shipping policy carefully to understand how your delivery is managed.

1. Shipping Destinations

We currently ship to all major pincodes across India. If our shipping partners do not service your specific location, we will contact you immediately to arrange an alternative solution or issue a full refund.

2. Processing & Dispatch Time

  • All orders are processed within 1 to 2 business days (excluding Sundays and public holidays) after receiving your order confirmation email.

  • You will receive another notification with a tracking number once your order has shipped.

3. Delivery Timelines

Once dispatched, your order will typically reach you within:

  • Metro Cities: 3 to 5 business days

  • Rest of India: 5 to 7 business days

Note: Delivery times are estimates and may vary slightly due to unforeseen circumstances, extreme weather, or courier delays.

4. Shipping Charges

  • Standard Shipping: [Insert Standard Rate, e.g., ₹49 or Free Shipping] on all prepaid orders.

  • Cash on Delivery (COD): [Insert COD Rate if applicable, e.g., An additional charge of ₹50 applies to all COD orders, or state if COD is free].

The exact shipping fees applicable to your order will be clearly displayed at the time of checkout.

5. Order Tracking

Once your package is shipped, you will receive an email and/or SMS containing a unique Tracking ID and a link to track your shipment in real-time.

6. Damaged or Lost Packages

We take utmost care in packaging your products safely. However, if your order arrives damaged or is lost in transit:

  • Please contact our customer support team immediately at hanumant1917@outlook.com or call us at +91 9537702999.

  • For damaged items, please share an unboxing video or photographs of the damaged product and outer packaging within 48 hours of delivery to help us process a replacement or refund quickly.

7. Incorrect Shipping Address

We are not responsible for delivery failures due to incorrect or incomplete addresses provided during checkout. Please ensure your delivery address, landmark, and phone number are correct before finalizing your order.

Corporate & Business Information

For any legal, statutory, or customer support queries, please reach out to our registered business address:

  • Legal Entity Name: HANUMANT

  • Registered Address: 1st Floor, B-14, Shankar Parvati Society-2, Punagam to Silver Chowk Road, Near Jivan Jyot School, Punagam, Surat, Gujarat - 395010

  • GSTIN: 24CJJPD8131P1ZX

  • Udyam Registration Number: UDYAM-GJ-22-0578163

  • Contact Email: hanumant1917@outlook.com

  • Contact Helpline: +91 9537702999